Cookie Policy

Last Updated: 31 Dec, 2024

At Setoo AI ("we", "our", or "us"), we value your privacy and are committed to being transparent about how we use cookies and similar technologies on our website and platform. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.

By accessing or using our portal to create AI agents and other services, you consent to the use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website or use an online service. These files are used to store information that can help us enhance your experience, track website usage, and personalize content and advertisements.

There are different types of cookies, including:

• Session Cookies: Temporary cookies that are erased when you close your web browser. They track your session while you're logged in to our platform.
• Persistent Cookies: These cookies remain on your device for a set period or until manually deleted. They help us remember your preferences and settings on subsequent visits.
• First-party Cookies: Cookies set by the website or platform you're currently visiting, in this case, Setoo AI.
• Third-party Cookies: Cookies set by a domain other than Setoo AI, typically by third-party service providers like analytics platforms or ad networks.

How We Use Cookies

We use cookies for various purposes, including:

1. Authentication and Security
   • To keep you logged in and secure while using our platform.
   • To verify your identity when you sign in to create and manage your AI agents.
2. Performance and Analytics
   • To monitor how users interact with our portal, which pages are visited most, and how our services are being used.
   • This helps us optimize and improve the user experience. We use tools like Google Analytics to gather data.
3. Personalization
   • To remember your preferences, settings, and previous actions on our site.
   • For example, we may store your preferences for the dashboard or specific AI agent features to provide a more tailored experience.
4. Advertising and Marketing
   • If you’ve opted in for personalized ads, cookies may be used to track your activity across different websites to serve targeted advertising.
   • We may use third-party services like Google Ads or Facebook to display ads to you based on your interactions with our platform.
5. Functionality
   • To enhance certain features, like enabling chat support, customer service interactions, or notifications.

Types of Cookies We Use

We use the following types of cookies on our website:

1. Strictly Necessary Cookies

These cookies are essential for the functioning of our platform and cannot be turned off in our systems. They are typically set only in response to actions you take, such as logging in or completing a form.

2. Performance Cookies

These cookies help us understand how visitors use our website and platform, so we can improve its functionality and performance.

3. Functional Cookies

These cookies allow us to remember choices you make and personalize your experience on the platform.

4. Targeting/Advertising Cookies

These cookies are used to deliver ads that are more relevant to you. They may track your browsing activity and the pages you visit to show you targeted ads, both on and off our site.

How to Manage Cookies

You have control over the cookies stored on your device. Here’s how you can manage or delete cookies:

• Browser Settings: Most web browsers allow you to block or delete cookies through the browser settings. The process varies depending on your browser, but typically, you can find these settings under “Privacy” or “Security.”
  • For Chrome
  • For Firefox
  • For Safari
  • For Edge
• Opting Out of Analytics and Advertising Cookies:
  • Google Analytics Opt-out
  • Opt-out of personalized ads (DAA)

Please note that blocking or deleting cookies may affect your user experience on our platform, as some features and services may not function properly without them.

Third-party Cookies

We may work with third-party service providers (such as Google, Facebook, and others) who use cookies on our behalf. These third parties may collect data about your interactions with our site and use that information to serve targeted advertisements or for analytical purposes.

Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us at:

Email: contact@setoo.ai