Gaining an Understanding of Conversational AI
Conversational AI is generating quite a buzz in the tech world lately. There's a lot to explore and discuss about this fascinating technology. Let's discuss more about it. The chatbots or virtual agents that people use are commonly referred to as conversational artificial intelligence (AI). It uses huge data volume, machine learning, and natural language processing which help in imitating human interactions, speech recognition, text inputs, and translating its interpretations in different languages.
Let's Get to Know What is a Digital Human!
A digital human is basically a digital replica of oneself. It stays in the digital space and helps in interacting with friends, attending work meetings, using virtual shopping experiences, etc. There are various other digital humans like doctors, salespersons, yoga instructors, and many other technologies with whom we connect on a regular basis. Alexa and Siri are available in our lives but the human-emotional connection is still missing in them.
What’s More New in the World of AI Technology is Hologram
AI-enabled holograms are also well-known as augmented reality (AR) holograms. In simple terms, they are fascinating developments in the field of AI and Holographic technology. These holograms are created by combining artificial intelligence algorithms with holographic projections, resulting in interactive and lifelike experiences.
Service Industries where Digital Humans, Conversational AI, and Holograms can be used:
- Executive in Customer Support in Various Industries
- Instructors and Trainers in the Education Sector
- Virtual Assistants in Healthcare Organisations
- Characters in the Entertainment Industry
- Marketers in Marketing and Sales Videos in Various Industries
- Digital Influencers in Service Industries
Now Let’s Find Out How This AI Technology Can Be Used In Different Industries
- The digital human or conversational AI can be used in the customer support department or area of any business organization that deals in customer relationships and support for their clients. The target industries are e-commerce companies, telecommunications organizations, educational institutes, etc.
- Conversational AI can be used in healthcare organizations for administrative task automation, patient insights gathering, and hospital logistics management.
- In the education sector, AI-driven chatbots and virtual assistants can help students get personalized academic advice, tutoring, and also course recommendations. The dynamic AI systems are useful in facilitating administrative tasks, streamlining enrollment/registration, and supporting any queries students may have during their studies.
- Conversational AI and digital humans can be used as marketing persons to market services for industries like insurance, travel, finance, etc.
- Digital Humans can be used as digital influencers for service industries to advertise, market, and influence the target users of industries like finance, insurance, healthcare, etc.
The technologies used in conversational AI, digital humans, and holograms are:
- A large language model (LLM), is a deep learning algorithm which has the ability to recognize, summarize, translate, predict, and generate text and other forms of content based on knowledge gained from massive datasets. This technology helps in using datasets and do analysis to provide the respective results for the target users of the particular business organizations using the conversational AI for growing their business and interacting with their target users/customers.
- Natural language processing (NLP) is a subset of artificial intelligence (AI) which is useful in enabling computers to comprehend, generate, and manipulate human language. Natural language processing has the ability to interrogate the data with natural language text or voice. This can be used by conversational AI do converse with humans in human language to get the feel as if they are talking to another human
- Text-to-Speech (TTS), is an assistive technology that reads digital text using AI algorithms. This technology which was initially developed to help visually impaired and disabled people is now being used in various business industries and digital gadgets to enhance the pace of doing tasks and operations.
The rise of conversational AI, digital humans, and AI-powered holograms is ushering in a new era of innovation across various industries. These technologies are not just enhancing customer interactions but are also transforming the way businesses operate, from healthcare to education, and beyond. By leveraging large language models, natural language processing, and text-to-speech technologies, businesses can create more personalized, efficient, and human-like experiences for their customers. As these AI-driven solutions continue to evolve, they will undoubtedly become integral to the success of forward-thinking organizations looking to stay ahead in an increasingly digital world.